FAQ

CLI’s position sensors are located on the top-end assembly.  That is, there is no mechanical linkage between the transducer and the sensor, effectively eliminating hysteresis.  Further, sensors are “tuned” for each probe to an accuracy of less than ±0.8 degrees.  When additional mechanical tolerances are added in, the probe accuracy tolerance increases to ±1 degree, typical.  With this position-sense system, excellent spatial accuracy and precision are achieved with each probe.

Some of our customers see no value in their end-users becoming aware that their probes are purchased as a complete assembly, rather than made by them.  Should this be the case, CLI will keep the origin of the probes confidential.  You will notice that there is no customer list on this website.  Additionally, we are happy to make custom probe covers (housings) and incorporate other unique elements into the probes to achieve a customer-specific probe identity, rather than just using generic CLI components.  Both policies work to keep the origin of the probes from becoming known.

Yes. CLI has been engaged in contract manufacturing since 1994. In doing so, third-party design teams can take advantage of our long experience in electromechanical probe and transducer assemblies to help achieve their own success.

Not at this time. CLI has focused on electromechanical designs of various types.

Yes. This is covered by our Engineering Services group.  Please see a sample listing of the consulting work for which we have been engaged in the past by visiting the Products: Engineering Services page of this website.

As a matter of policy and to assist our customers to maintain appropriate traceability of their probes, CLI does not provide repair services directly to end-users of our probes.  Rather, we encourage end-users to effect repairs through the original supplier of the ultrasound system.  The only exceptions are when the original system supplier requests that we set this policy aside, or when the original supplier becomes unable to provide the service link to CLI.

Product pricing is dependent on a number of variables such as purchasing volume, cover design, transducer specification and so on. If you are interested in a price list, please contact us directly. Our contact page lists several ways in which you may do so.

Most new products can be shipped in 6-8 weeks. Repair services generally require 2-4 weeks, depending on the complexity of the product being repaired.  Although we do not routinely carry stock on our products, small quantities are sometimes available for faster shipment. Please call for availability.

Terms of exclusivity may be available for some CLI products.  Of course, customer-owned designs are the exclusive property of the customer.

Yes. However, CLI will only engage in the repair of probes for which it has proper documentation and repair procedures. Companies wishing to off-load the repair of their own probe designs, should contact CLI to make appropriate arrangements.

Yes. Please contact us with your specific requirements.

Please contact our Financial Manager, Matt Stabley, for terms of sale.